gL
gresswll L
1 reviews | Active since Mar 2013
12 Dec 2015, 12:30
bad service
App**** for an account on the 28/11/2015. The lady at the store advised me that application will take take up to 72 hours, as per the new accounts department my application was never received. Well.....I spoke to the lady at the Southgate branch today, she advised that the application was submitted on the 1/12/2015 and even provided a reference number....i find it strange, why should i do the run around by applying at a different store when your the once who messed up in the 1st place. I'll be sending your CEO an email regarding this matter.... my time wasted and i was taken for a ride.
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Foschini's replyOfficial
13 Dec 2015, 11:46Hello gresswill1,
Thank you for your feedback, we can imagine you're feeling very frustrated. We've passed your query on to the team - they will look into the matter and get in touch with you directly.
Thanks,
The Foschini Team
Thank you for your feedback, we can imagine you're feeling very frustrated. We've passed your query on to the team - they will look into the matter and get in touch with you directly.
Thanks,
The Foschini Team
Best regards,
Foschini's reply13 Dec 2015, 11:46
Official
Hello gresswill1,
Thank you for your feedback, we can imagine you're feeling very frustrated. We've passed your query on to the team - they will look into the matter and get in touch with you directly.
Thanks,
The Foschini Team
Thank you for your feedback, we can imagine you're feeling very frustrated. We've passed your query on to the team - they will look into the matter and get in touch with you directly.
Thanks,
The Foschini Team
Best regards,