Bad Service

I was at this store on Friday round about 5:49pm. I wanted to purchase few items Tumelo told me I had no credit on my account. I asked her as this was a new account how do I accumulate credit. She told me that I will get it after a year. Of which I did't understand as I am new to Foschini I went on to ask her how much will be my monthly instalment. She showed some irritation in her face and she threw her hands in the air and indicated to me that it was already time to close and I am asking stupid questions. I stood there and kept quiet , Her colleague chipped in and told me that I will see all in my next statement. I thanked her. As I left the store she apologised, I still felt that she was not helpful and her attitude towards customers is very bad. If she doesn't like people definitely she at a wrong place.