Bad Service

4th September 2018 I tried to return a watch that I received as a birthday gift to the Foschini Greenacres store in Port Elizabeth and the service was horrible. The watch was too small for me and wanted to get something else. The assistant asked what the matter was and I told her it was small for my wrist, she grabbed the watch from my hand and went to speak to her colleague which I assume was her manager. She told me to go and get the receipt for the watch or there is nothing they can do for me. She went as far as writing the watch details down throwing it on the counter and telling me she does not make the rules. Her colleague told her to tell me to bring the receipt. When you get a gift it does not come with a receipt. I wish Woolworths could teach Foschini a thing or two about customer service.