RT
Rebecca T
1 reviews | Active since Jun 2018
30 Aug 2018, 19:42
Bad service
A month a go I omplaoned about my phone and they said they will give me a call to come and fetch the phone they never call me and today I went to check for my phone and they said am not alone plenty people they are waiting for the same thing .am paying the account every month but they took forever to approve my phone. When I went to store they say the head office must approve. And when last I contacted they say the store they will call me till today they are telling different stories
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Foschini's replyOfficial
31 Aug 2018, 15:58Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's reply31 Aug 2018, 15:58
Official
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,