1 reviews | Active since Jul 2016
Bad Service
The below complaint was posted on Hellopeter 21 days ago, there no contact/resolution. The credit has gone up on the statement but, online, it still reflects zero.
I went to your Boulders store today and I was told I do not have credit. When I asked why, the guy that was 'assisting' gave an 'I don't know' response. The last statement reflected a credit balance of over 6k (12 March 2018) and payment of R 1500 was made on the 28th of March 2018, please get someone to explain what happened to the credit.
Good day,
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
TFG
Best regards,
Good day,
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
TFG
Best regards,