aM
anele M
1 reviews | Active since Oct 2014
03 Sept 2015, 19:47
bad service
I went to foschini today just to find out that they are operating with one cashier I mean it's month end how does a big store like foschini work like that I mean we had to wait in the que for about 30-45minutes when I asked for the manager I was told there was no manager on duty I mean really? I also work in retail and I know what customer service is not that pathetic service we recieved was way too poor
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Foschini's replyOfficial
04 Sept 2015, 09:07Hello Masemula@v,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,
Foschini's reply04 Sept 2015, 09:07
Official
Hello Masemula@v,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,