1 reviews | Active since Aug 2013
Bad Service
<p>I bought shoes from Foschini Westgate on Sunday the 21/05 2017 for an event on Friday the 26/05/17</p> <p>and they were one size to big, I gave my Patner my card and teh receipt to exchange as he works close to Eastgate mall, The manager told him that they dont allow non card holders to exchange goods on account, My patner had the receipts and he was exchanging just exvajnging not buying.</p> <p> </p> <p>I find this to be sooo ridiculous, the attitude that was given to him was like "A DONT CARE ATTITUDE"</p> <p>I am very upset as now I have to take time off from work just to go and exchange....Pathetic Policies..</p>
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG