Bad Service
<p>I have purchased a phone early 2016, i was ****** and sent in my insurance claim to be told i am not insured. I clearly told the sales lady i want insurance and i have the papers to prove i requested, please advise what i should do as to date they did not get back to me after sending many emails and calls, their service is disgusting from the manager down.</p>
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
TFG