Bad Service

<p>I bought a Hisense phone in August 2016 at Foshini Somerset Mall. In October my phone started giving me problems. I handed my phone in on 30 October 2016. It is now 24 January 2017, I am still waiting for my phone. Eeverytime I call to findout where my phone is, i am given a differnt excuse. first it was that the person that needs to repair the phone is on leave, then it was that the phone is on it's way, then again phone was delivered at Hisense and last week I was told that the phone has been repaired and it should be at the store by Friday 20 Jan 2017. It is now Tuesday 24.01.2017 , I am still waiting. I've logged a complaint on their website , with no response. I've called the H/O where i was told to complain at the store. This really does not help. I've paid for a phone that I dont have. </p> <p> </p> <p>Customer service is not up to scratch , I have call everytime to find out what is happening, they dont contact me unless I conatct them. </p> <p> </p> <p>I hope that this email will help getting my phone A.S.A.P.</p>