gK
guguzile K

1 reviews | Active since Aug 2016

30 Aug 2016, 20:22

bad service

<p> I bought a cell phone at foschini in Randfontien last year December . in February I took it in for report because my charging port wasn't working. Every time when I got to store they are telling me stories.the sad thing is I'm still paying for the insurance for the phone that I am not using.it's been 7 months </p>

0
Replies (1)
Foschini
Foschini's reply31 Aug 2016, 09:17
Official

Good Day Guguzile

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG