NB
Ntombifuthi B
1 reviews | Active since Nov 2018
19 Nov 2018, 21:36
Bad sarvice with focshin store
On 14 of november I bought the shoes focshin. At durban west street road on the 16 november I worn it I didn't feel comfortable cz the shoes it was pain full especially on the right foot .. I went to the shop for an exchange not refund.. The lady she was at front I report but she didn't help me.. I went to the store manager she said a must taking of my takikies I refuse I was very angry .. The shoes it was 250.. Can u please help me thnx
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Foschini's replyOfficial
21 Nov 2018, 07:43 Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly. Your patience and understanding is appreciated.
TFG
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly. Your patience and understanding is appreciated.
TFG
Foschini's reply21 Nov 2018, 07:43
Official
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly. Your patience and understanding is appreciated.
TFG
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly. Your patience and understanding is appreciated.
TFG