Bad online experience
I have not had a bad experience in store , but I never get any account statements to see how much I owe, and every time I go online to check my balance I get this , "Oh dear, we're very sorry. We seem to be having a technical problem. It happens to all of us at some point. If you have any urgent questions, please call Customer Services on ***or email ********** or just try again in a few minutes."
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Foschini's replyOfficial
27 Feb 2018, 09:34Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
Foschini's reply27 Feb 2018, 09:34
Official
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,