BAD CUSTOMERS SERVICE

<p>Bad customers service </p> <p> </p> <p>Was requested to make a payment and got this sms</p> <p> </p> <p>No time to get to the store? Pay your Foschini acc via EFT.FNB Corporate Cape Town.Acc no ********** 8020.Branch code 204109. Ref ********** ********** 28625.NCRCP36</p> <p> </p> <p>Then I made EFT on the above mention banking details. then I got a call from Foschini saying that I did not honour my arrangement I advised the lady that I did EFT on the 31/10/2016. Then she says ok it will appear on their side after 3 days. Then I kept on receiving this ssms's</p> <p> </p> <p>MISS M MOHALE.You failed to pay R630 on your Foschini acc ********** ********** 28625 as agreed.We require payment no later than today.Call ********** 571.NCRCP36</p> <p> </p> <p>Then I called to do follow up... was advised that after 3 days </p> <p> </p> <p>Then on the 8th November I get a second call regarding the payment arrangement from Erhard I advised him too that payment was made on the 31/10/16. He then advised that I email POP to his email address of which I did . today morning the 12 November I get this sms</p> <p> </p> <p>MISS M MOHALE.Honour your arrangement by paying R630 today on your Foschini acc ********** ********** 28625 to avoid being listed as a slow payer.NCRCP36</p> <p> </p> <p>I called the customer service again cause it seems as if my payment has not been allocated.</p> <p> </p> <p>The consultant could not assist . </p> <p> </p> <p>Poor service ever </p>