JV
Janine V

1 reviews | Active since Dec 2017

14 Dec 2017, 13:05

Bad customer service and bad attitude

I'm wringting to express my concern regarding REALLY bad service an attitude experienced from Kgomotso one of the cashiers at you're waverley store . I wanted to pay my account she was ignoring us and its really the first time I'm not the only one who is experiencing this she is always busy with personal matters . she not customer friendly We hope you pay attention because I'm a regular custom that would like to continue shopping there kind regards

0
Replies (1)
Foschini
Foschini's reply15 Dec 2017, 10:07
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG