Bad Customer service

Whenever we walk into this particular store, the ladies in this store discuss every single customer. Its rude and common to gossip about customers. My sister and I went in the store and two of the staff ladies were looking at us and my sister actually caught them talking about us and looking at us as she was wearing sunglasses. I honestly think that it is a disgrace to the foschini group as this is a very highly respected store and extremely established company. When you are in customer service, you need to understand the difference between being professional and being plain rude and common. They need training on customer service.!!!