nM
nomthandazo M
1 reviews | Active since Aug 2015
02 Aug 2015, 09:15
Bad customer service
The ladys at the cosmetic side refuse to help a customer pay her account at their till while they doing nothing but chatting, failing to explain why they can't help. As a customer i expect a sense of urgencing coming from them
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Foschini's replyOfficial
04 Aug 2015, 15:19Hello THANDOMT,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,
Foschini's reply04 Aug 2015, 15:19
Official
Hello THANDOMT,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,