NM
Nonkqubela M

1 reviews | Active since Feb 2015

24 Jul 2015, 21:33

Bad Customer Service

Today I received bad service from Kim1, one of the tellers at Foschini. I bought two jerseys and they were big and this girl packed them in a small plastic bag. I then ask her if she doesnt have a big bag that she can provide me and then says \Unfortunately thats the only bag we have"and then i tell her but the lady who just left the till got a big bag (but was assisted by someone else). And then I ask her why dont you ask your colleague (It was a guy) to provide me with a big bag? Luckily the guy had it. <br> <br> I just hate it that she didnt have the decency to ask her colleague"

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Replies (1)
Foschini
Foschini's reply25 Jul 2015, 08:39
Official
Hello Nasty1900,

Thank you for bringing this to our attention. We have passed your feedback on to the Area Manager and they will be in touch with you during the week.

Regards,
The Foschini Team

Best regards,