SK
Sibongile K

1 reviews | Active since Feb 2018

02 Aug 2018, 14:11

bad customer service

I bought a phone from Foschini fourways and I had a bad experience with the manager of the store Refilwe. I phone gave me problems and they refused to take it for repairs. She was so rude.

0
Replies (1)
Foschini
Foschini's reply02 Aug 2018, 15:43
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG

Best regards,