1 reviews | Active since Mar 2018
Bad customer service
I have an account with Tfg so im a regullar customer so i once bought a jumpsuit for an amount of R240.00 and when i got home the zip had a fault so i kept it and due to being out of the country regularly i failed to exchange it on time . Today i went 2 exchange it for something else couse i did not have a receipt but they told me can only take something for R120 couse now its on special thats half the amount i bought with. At 1st they sold me an item wit a zip that does not work and now they cant even tell when it was placed on special hense i told them when i bought it ,they gave me no other option "there is nothimg else we can do for u " thats how they concluded .
What am i suppose to with it ? I have pop out money again to fix the zip. ?
?????
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG