kM
kedidimetse M

1 reviews | Active since Aug 2016

01 Mar 2018, 20:14

BAD CUSTOMER SERVICE

GOT A BAD SERVICE FROM THE MANAGER AT FOSCHINE CRESTA GUGU SIBEKO.I WANTED TO EXCHANGE A PAIR OF SHOES COS THEY WER NOT COMFORTABLE.IYOH SHE GAVE ME A BAD ATTITUDE N REFUSED TO CHANGE MY SHOES

0
Replies (2)
Foschini
Foschini's reply02 Mar 2018, 09:32
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG

Best regards,

kM
kedidimetse M's update02 Mar 2018, 09:38
Reviewer Update
I WANT A REFUND NO LONGER WANT THOSE SHOES.I WILL NEVER SET MY FOOT TO THAT STORE EVER AGAIN