bad customer service
<p>I had a problem with my cellphone I problem with my cellphone which I purchased from hi cellphone store in canal walk which is part of the foschini group... I have still not received a call from the manager as I was not the one at fault... the consultant told me to bring the phone back with in 7 days of having it if it should cause any problems I did so the following day as the apps didn't want to download. Then he factory restarted the phone thrice! And it was brand new... 4months down the line and the phone just wouldn't go on after switching it off!!! I'm really disgusted that I never received a call from the manager and now I have to wait for days to get a new phone!!! As I am not interested in taking back that phone. Really pathetic service!!!! </p>
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the relevant Operations Department and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the relevant Operations Department and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the relevant Operations Department and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the relevant Operations Department and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the relevant Operations Department and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the relevant Operations Department and they will contact you directly.
Your patience and understanding is appreciated.
TFG
