Bad customer service

<p>I app**** for a limit increase on the 11 Octover '16. I was told that the info on the form was incomplete. I went back to the branch on the 18th Oct with all necessary docs. Within 5 min I received a sms saying my forms are still incomplete. I went back to the branch where the manager phoned head office saying that all info is complete and he resent the form. When I called today, 2 people gave me different answers. Now asking me to go back to the branch. Seriously? Is this the way good customers are treated. It's pathetic service. Totally disappointed.</p>