Bad customer service
<p> </p> <p>On 2016 -10-08 at about 17:40 I proceeded to Foschini Protea Glen Mall,on my arrival I requested to be assisted with choice of bridal shower present any input to assist me.i found two ladies on the floor the other one was sitting on the chair and the other one was busy chatting with a phone.They answered me with no direct interaction they said they can't help me the was no suggestion of solution or provide assistance to my to my problem.i experienced a very poor s****s and quality of service from them.Your staff is not proactive and have no dedication to their work.i resorted to go to another retail where I was served effectively </p> <p> </p>
fGood day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
fGood day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,