1 reviews | Active since Jan 2013
Bad customer service
<p>I went to purchase at Foschini, and someone fromight another branch phoned while The mbali was processing my purchase. All of a certain I was not viewed as a consumer but the person on the phone. When I try to tell Them back in was in a hurry he shouted at me and told me the other person on the phone was a customer. I explained that I came first before the phone call and I expect to be treated as such. He kept on shouting at me telling me he was helping me, where else it too him long to process. </p>
Good day
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Foschini team
Good day
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Foschini team
