BAD BAD BAD Service - close my account!

I was contacted by The Foschini Group to say that i am eligible for an account and was very hesitant as I of all the **** my Fiance has gone through with her Account. Still, i opened my account and was given R6000 credit. Winter is coming along and i took my Fiance to go shopping as she needed a few things. <br> <br> Then Yesterday 15 April 2015 we went to Foschini Tyger Valley as it was my Fiances Grandmothers birthday and she wanted to get her something. I wanted to get a watch that i was looking at the week before but was rushed for time and so could not purchase it as the SERVICE was terrible at Canal Walk. Upon going to the cashier to pay for our goods i was told that i don't have credit! HOW IS THAT POSSIBLE IF I ONLY SPENT R4000? Cashier took my to a phone and phoned Customer care, which informed me... MY ACCOUNT WAS BLOCKED BY FORENSICS DEPARTMENT!!! Best of all is they don't PHONE you to say that is has been blocked please provide us with some information.They wait till you in store. The humiliation i went through is unthinkable - NO CREDIT SIR! I want my account closed IMMEDIATELY! and i will not pay my account! I am awaiting your response! I hate THE FOSCHINI GROUP!