Bad attitude, treatment

On 29/12/2020,i went to pay my exact account at foschini in Dellaryville Northwest, I was helped by Winnie masibi, she was so rude after I gave her my card she gave me the speed point to swipe my bank card, I asked her why can't she sanitized the card machines he said she did, which she didn't there after she gave me attitude and throw my proof of payment to me I asked her is it the way she is treating her customers when they came to the store, she them give me the dirty look and said "sorry them. Is when by I asked her name which was also difficult for her to give me, SHE DIDN'T HAVE A NAME TAG WITH HER. SO I WANT TO KNOW FROM FOSCHINI IS THAT THE TREATMENT WE ARE GETTING when we visit other stores out of Hauteng province? Must we be prepared for that, and why she didn't have the name tag with her?