jT
jaco T

1 reviews | Active since May 2015

07 May 2015, 14:22

bad attitude and -worst service

i went to foschini to pay my account on 7 /05/2015 and that spoiled my day i received the worst service anyone can imagine i approched the pay point there was no one at the tills i stood the for some time then a lady shouted from the back saying \pay that side"i went to the other side there was also no one at the till the lady shouted again \""anikie who is taking cash?\""anikie rep**** me .but anikie was busy chatting with another collegue about boyfriends on the side then anikie just shouted without greeting me are you paying cash i said yes she said go that side i told her im from that side then she said with attitude 'i dont take cash go the another side' i told her you are taking me from piller to post and she said she dont care then i left the store.<br> <br> she has bad attitude and no manners she does not belong to the retail industry you cannot take a customer from pillar to post."""

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Replies (1)
Foschini
Foschini's reply15 May 2015, 11:09
Official
Hello JAKUZA,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.