MJ
Mamello J

1 reviews | Active since Dec 2016

25 Jun 2018, 18:37

Bad attitude and service

I bought a colors pallet today at the store in Wonderpark.It fell after I left the store and I returned to the store within 5min of purchase to ask for a refund.I understand it was my fault but was rather disappointed at the “Your loss” response by the lady called Cynthia

0
Replies (2)
MJ
Mamello J's update25 Jun 2018, 19:48
Reviewer Update
To ask for an exchange
Foschini
Foschini's reply26 Jun 2018, 15:12
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG