Bad Attitude and poor service

on the 25 March 2015 i went to your foschini store in Randoarkridge mall to make a purchase,with my account being in credit and up to date i did not expect the treatment and the S#@$ service i received from the store manager by the name of Agnes.during my purchase i was told that my card is too old i they cant swipe,i had it 2003, however the cashier Bongani ask Agnes to authorise the payment and she said no,i must contact head office. as i was puzzled by her attitued she just carried on passing me by saying she doesn'dt get why there still have electricity as she wants to go home.i then requested the number for head office, she was screaming the number across the floor which i didn't get some of the numbers when i asked her to repeat it she gave me an attitude saying she has already said the number. this is shocking that i had my identity documents yet no one made an effort to assist and i was left standing there with no asistance. now you wonder why you do not have enough customers at this store? i hacve experience a good service in sandton, eastgate, clearwater. jhc CBDS is bad, but this one tops all of them with poor servcices.please rome that thing and her attitude,sort my car