ZA
ZUKIE A
1 reviews | Active since Jan 2014
22 Feb 2016, 16:06
BAD ATTITUDE AND BAD TREATMENT
decided to retun a pair of Jeans that i bought in December it was not fitting properly. First person that gave us attitude was the teller telling me to bring a slip that I id not have and seing no problrm as it was bought by account they are supposed to have on their data. She went to call a Manager which also took 30 minutes to come. She also came with an attitude that they cant help us . I was so ****ed because I could pick up that they are not helping the client but a down graded . Is Foschini helping clients according to status . I was so ****ed and could not understand why the fuss . I feel so disgusted
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Foschini's replyOfficial
22 Feb 2016, 16:24Hello ZUKY96,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini
Foschini's reply22 Feb 2016, 16:24
Official
Hello ZUKY96,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini