LM
Lebogang M
1 reviews | Active since Jul 2014
13 May 2017, 12:01
Bad attitude
<p>I went to Foschini at Kolonnade Mall, Cosmetic Department on 13/05/2017 at approximately at 10H41, to purchase Sinful nail polish. I was assisted by a cashier (name unknown) who just took Foschini Reward card in my hand which was very rude and *********. Lastly she gave me two receipts (cash sale receipts) and when i was leaving the counter she throw my rewards voucher receipt on the counter. Ooh yah, before i left the counter i said "thank u" to her - she just kept quiet. Wow what a customer service at Foschini Kolonnade Mall</p>
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Foschini's replyOfficial
15 May 2017, 08:18Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's reply15 May 2017, 08:18
Official
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,