1 reviews | Active since Mar 2017

04 Mar 2017, 15:03

Bad Attitude

<p>The worst service received from Foschini Cresta Staff Member: Irene. She was extremely rude and blatantly refused to be polite and respect me as a customer. I have been a loyal Foschini customer for YEARS and to date, I have never received this kind of service. Soft S****s goes a long way and your staff member doesn't have non of it.<br />If Tebogo from the store and Abongile from the call center know the definition of CUSTOMER SERVICE then why can't this rotten potatoe get CUSTOMER SERVICE RIGHT??????? <br />From Your unhappy/Paying but most of all disappoint customer.</p>

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Replies (1)
Foschini
Foschini's reply05 Mar 2017, 08:16
Official

Good Day Karabo Sibisi

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks

The Foschini team

Best regards,