1 reviews | Active since Dec 2016

21 Dec 2016, 19:32

Bad Attitude

<p>I bought pants that I felt I don't them anymore and took them back for my refund from the lady who was on the till to the store manager they never greeted instant rude to me... I mean it's my money if I want refund it it's not their problem . No professionalism at all. Pity I don't know their names. 20/12/16@19h20</p>

0
Replies (2)
Foschini
Foschini's reply22 Dec 2016, 10:45
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated

TFG

Best regards,

Foschini
Foschini's reply22 Dec 2016, 10:45
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated

TFG

Best regards,