PV
PORCIA V
1 reviews | Active since Feb 2013
24 Jul 2015, 09:11
BAD ADVICE
I bought a MOBI ECHO 10 TABLET in April. The tablet gave me problems within the first 7 days and had to be exchanged for a new one. This was a birthday gift for my 11 year old daughter. I am very disappointed in this product. I asked the sales lady on the day if the quality is good and she confirmed it is. I went on her advice and bought the product. I am now sitting with a tablet that is freezing all the time. My daughter is not able to download music even. I am very disappoint in the information I was given. I think I was given the wrong advise about this product. I am now paying for a tablet that's not working.
Helpful (0)
Replies (1)0
Replies (1)
Foschini's replyOfficial
24 Jul 2015, 11:19Hello Porcia Visser,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,
Foschini's reply24 Jul 2015, 11:19
Official
Hello Porcia Visser,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,