BC
Beverley C

1 reviews | Active since Mar 2009

07 Jun 2019, 17:24

AWESOME CUSTOMER SERVICE!!!

I really have to compliment Neo at the Mall of the South branch for her excellent customer service. She went out of her way to ensure I got what I wanted. One of the staff members checked for boots I wanted and came back and said there were none in my size. Neo said to me "Just hold on I am going to check the stock online". I was over the moon that she found that there were in stock and she went and found them in the storeroom for me. That's what I call going the extra mile. Please ensure she gets praise for this. Thank you Neo I was a very happy customer. More people like you are needed to make that extra effort.

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