1 reviews | Active since Sept 2012
Awaiting feedback on plan change
I called three months ago to make an arrangement on my account.
The agent I spoke to Asim advised that he would assist me with a three month arrangement of R 400.00 and I need to call back the 1st of July 2018 to be assisted with an account plan transfer which I did not make a note of and completely forgot.
Please advise if the account plan transfer is still possible and how do I go about it. I have emailed payments however I am still awaiting feedback
Your assistance is highly appreciated.
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,