Attitude issues with staff @ Mall of Africa Foschini outlet

I have probably experienced the worst ever customer service by highly arrogant staff of Foschini @ Mall of Africa, the incident occurred today around 16.00 - 16.30 pm, being a weekday I went for a quick shopping trip and was at the billing counter with a pair of jeans & a top, despite just one person ahead of me, it took 3 billing staff members to just help a single client for more than 15 minutes, what surprises me more is that when I requested them if atleast one or anyone can help me has I been waiting for long I was rudely rep**** by one of the lady at the billing station that "She cannot help me as she is busy doing something", How come all the 3 people at the billing counter were helping just one single customer while they keep the others waiting in the que atleast one of the could have assisted the others waiting, OR atleast be courteous to the ones waiting, Nevertheless I started looking around if I could see anyone who could assist me, and I saw a lady Manager/Assistant Manager walking around when I asked her if there is someone who can help me with billing as I been waiting for well over time and I need to rush then she rudely with a hell lot of attitude rep**** to me "that she saw me standing in the que 5 minutes back and I should continue waiting I have still not crossed the waiting time limit", Helllooo what waiting time-limit does Foschini refers toooo??? Nevertheless I had enough of her disrespectful attitude and left without purchasing anything. No wonder why the staff @ Mall of Africa is so Unprofessional as I can Cleary see they get all this from their Ms, Manager who her self is absolutely not Fit to be in retail sector but the irony is she not representing herself she is representing FOSCHINI as she is the point of contact with the customers, she has a "I CARE A DAM FOR CUSTOMER" ATTITUDE,

Co-incidently there are few complaints about MALL OF AFRICA - FOSCHINI outlet especially with regards this particular lady & her attitude on Hello Peter already, NOT sure if Foschini is even taking all this complaint seriously at all.

I wonder if the staff are EVER given soft-s****s training before they are actually placed on the floor to deal with customers, what a SHAME to hire such Arrogant and Disrespectful employees to represent Foschini.