1 reviews | Active since Jul 2016

08 Jul 2016, 10:01

Area Manager claims it's "her store"

<p>I have sent an email on the 28th of June 2016 to the Foschini Group Complaint Department. Reguarding an incident that took place in a foschini store with an area manager. After threatning me in her office. She allegedly chased me out the store, I clearly remember she shouted " get out of my store"! She was very discourteous , yelled and threatenened me . All of this Over my personal Facebook account, on a status that I had updated on my "personal " profile. The company name or image had never be mentioned . She tarnished me infront of her staff and the store manager , as a rightful customer I feel this was UNACCEPTABLE. People should know about how customers/staff get treated by those who call themselves managers. Sometimes I wonder if this position gives power , the power to treat people badly!<br />The Foschni Group have not responded yet? Its almost 2weeks already, this is absolutely ridiculous!</p>

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Replies (1)
Foschini
Foschini's reply08 Jul 2016, 10:15
Official

Good Day KershnieGovender

Your comments and complaints were passed on to the Regional Manager and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.

TFG