AG
Ayanda G
1 reviews | Active since Nov 2014
21 Dec 2015, 14:57
applications done without my permission
Iv got a credit account with tfg. A fashion express store card. I never even once app**** for insurance or products with them but today i got 4 text messages thanking me for applications on legal protection, funeral insurance, womans only and account benefits.<br> <br> i did not sign up for such coz already i do have all some of these things and i remember telling two advisors on separate calls made that im not intetested because already i have these things.<br> <br> But someone decided to complete my application without my own knowledge. I want to be removed out of all these products or services or insurances iv been put in without my permission and knowledge please.
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Replies (1)Foschini's replyOfficial
21 Dec 2015, 15:05Hello Mahlengi2!,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Regards
Foschini Ops Team
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Regards
Foschini Ops Team
Foschini's reply21 Dec 2015, 15:05
Official
Hello Mahlengi2!,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Regards
Foschini Ops Team
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Regards
Foschini Ops Team
