tS
tamara S
1 reviews | Active since May 2016
31 May 2016, 22:26
Apalling customer service
<p>I Went to foschini store in cavendcavendish square in claremont CPT last week wednesday looking for a shoe i was told thy dnt have my size but their tygervelly store has asize 5,i asked fr An IBT to be done and paid for it no one got back to me i kept on cllng their store and asking for Morne the guy who assisted me he kept on saying he wll get back to me nt even once he dd. Tomorw its day 5 of nothing where i have been told it wll take 48hrs im dissapointed by such service... </p>
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Foschini's replyOfficial
01 Jun 2016, 10:31Good Day Tamara ,
Thank you for bringing this query to our attention .We do apologise for any inconvenience caused and hope to have you query resolved as soon as possible .
Kindly note your query was logged *** and you will be contacted directly via email with the outcome .This may take up to two working days ,your patience is highly appreciated .
TFG Team
Best regards,
Foschini's reply01 Jun 2016, 10:31
Official
Good Day Tamara ,
Thank you for bringing this query to our attention .We do apologise for any inconvenience caused and hope to have you query resolved as soon as possible .
Kindly note your query was logged *** and you will be contacted directly via email with the outcome .This may take up to two working days ,your patience is highly appreciated .
TFG Team
Best regards,