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princess N

1 reviews | Active since Mar 2011

24 Jul 2018, 11:30

Another empty promise from Foschini

I sent this review below on the 16 of July and got a feedback from Foschini that i will be contacted soon. Till Today i have not received any call nor feedback from them

"I made a claim on my cellphone insurance 3 weeks ago and there is still no response from Foschini, i went to Foschini in Zyvenwacht to check on my claim and i was told that they will check with the insurance company.Till Today i have not received any feedback"

0
Replies (1)
Foschini
Foschini's reply27 Jul 2018, 08:22
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG

Best regards,