AW
Anje W
1 reviews | Active since Nov 2009
19 Apr 2016, 13:22
And still no result
On 8 April I logged a complaint (***) and Foschini responded apologizing and saying that an area manager would contact me. To date this has not happened and I emailed the lady that initially responded at TFG (Rozanne) ; complaining about this and yet AGAIN I am being ignored. Clearly they really don't care about their customers. I am extremely disappointed.
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Foschini's replyOfficial
19 Apr 2016, 13:38Hello AnjeWilsen,
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
Best regards,
Foschini's reply19 Apr 2016, 13:38
Official
Hello AnjeWilsen,
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
Best regards,