All stars white size 6 (boots)

Good afternoon I am tfg account holder and very disappointed to to not find something I am looking for in your around soweto and surrounding. It's been 2 months now since I have been looking white All Star boots size 6 and I can't find it anywhere in your sportsscene,Markham and total sport, the worse part is that when you ask staff when will they get the stock nobody has answers. Last week I sent an email to tfg customer service and to this day nobody has bothered to contact me. This morning I phoned customer care and the gentle I spoke gave me 2 different numbers and when I phoned them they didn't work is this how you treat your customers? I need the the All star before Sunday as I need to wear it for a special occasion could someone get it for me and send it to one of the tfg store in Protea Glen mall.