Air time contract that continues which was stopped 3 months ago

2 years ago I received a call from Foschini, promoting airtime to your mobile and your account is then billed, Contract 121.

I was happy after 1 year and decided to extend my contract for another 1year. March 2017 I decided to stop the contract.

First if i new stopping then thing will be this difficult i would not have opted for it. i would like to make others aware as well cause i feel Foschini is taking a back seat as they are conveniently just billing my account.

Why is it that no one can assist, i am getting the run around fromstore to store. i visited Foschini Parow centre and was told that canncelling take 3 month. Not happy, i accepted the 3 month that i still have to pay.

Guys its October now, airtime are loaded on the 5th of the month the following day its gone and Foschini cant tell what and why the contract is still active but they are happy to go ahead and bill the account.. I don't have a monthly income any longer and don't want to continue.

I am utterly disappointed by the service i am getting from Foschini. I really hope i get a call in order to solve this and reverse installment on my account. i have all documentation in place proofing i was at your store numerous times.