AP
Ansune P
1 reviews | Active since Dec 2015
17 Dec 2015, 15:00
Again no respect for customers!!!!
I had a complaint about the bad treatment I received from the store's manager as well as her staff on 12 December 2015. I received a report back that the manager will contact me personally. It has now been 6 days since I complained about the bad treatment and the manager has still not made an effort to contact me!! It shows once again that there is no respect for loyal customers! Bad treatment and no respect for customers is acceptable!! Really disappointed with Foschini Matlosana Mall and the Foschini group.
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Foschini's replyOfficial
17 Dec 2015, 16:13Hello Ansune,
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
Best regards,
Foschini's reply17 Dec 2015, 16:13
Official
Hello Ansune,
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
Best regards,