1 reviews | Active since Sept 2013
Account Payments
<p>I am actually sick of The Foschini Group call centre agents. My pay date has changed from what it was to the 25 of each month. As a matter of fact, i have noticed The Group about this situation so that i can avoid being pelted with unnecessary and abusive calls every month. Now for some reasons, someone with the Company failed to note this somewhere in the payment systems, such that every month from as back as September 2016, i would be abused month and month out, with some rude consultants, requesting me when are you going to pay your account? This is bull **** and i am really ****en sick of their behaviour as if they themselves don't owe anyone. What is ****en disturbing for me is that, after recieving this stupid and abusive calls, such calls would be charged on my monthly statement which is an act of ****iness on their side. I am so ****en sick of this and i demand that someone in a responsible position and whose common sense can function properly, to take care of these act of incompetence by one of yours. I can't be explaining myself to you people every month about the same ****. **** off. </p>
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
