Account paid up in 2014

Foschini account number *** was paid up in 2014 with instructions from me to close the account.<br> Since then I receive regular sms's advising me that the account is in arrears. It started with R8 then the latest information from Foschini is that the arrears amount is R 87 but I must pay R92. I assume the arrears amounts are for the club magazine which I don't receive in any case.<br> Numerous phone calls to the customer service centre did not resolve the issue. Example the last sms specified that I must phone number *** but the operator advised me that he cannot help and I must phone *** which I did. Again no service.<br> I am extremely frustrated and need assistance in resolving this matter.