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Masesi M

1 reviews | Active since Jun 2017

07 Jun 2017, 12:05

Account overdue last reminder,but account was paid on the 30 May

<p>I paid my account on the 30 May at Foschini Northgate mall,it required R270 as a good customer I paid R500 cash,but since then even today I get message that i have to pay my account.I called Foschini customer service and was told it does not reflect on their system I should go to store where I paid with my receipt HELLLOOOO do you really think I can keep that piece of paper until now .I went to store lovely lady explained to me that she cannot do anything everyone has been coming to compain there is something wrong with Foschini software...etc..Foschini sort out your issues stop irritating us with useless sms I pray and hope that this does not add negative ratings on my profile.</p>

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Replies (4)
Foschini
Foschini's reply07 Jun 2017, 13:26
Official

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG

Foschini
Foschini's reply07 Jun 2017, 13:26
Official

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG

Foschini
Foschini's reply07 Jun 2017, 13:26
Official

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG

Foschini
Foschini's reply12 Jun 2017, 08:55
Official

Good day,

Please could you forward me your e-mail address, or send an e-mail to ***,za.

We would like to assist you in resolving your complaint.

TFG