MM
Marothi M
1 reviews | Active since Mar 2015
06 Oct 2015, 14:00
ACCOUNT opened on my name
An account has been opened at Foschini in April, I receive a call today that I owe R11 000, I have never seen any statement , any email , nothing.<br> <br> How do you not pick this up earlier?<br> <br> where is the ***** department, in a country like south Africa you'd think such department will be always be looking for strange behaviours, open an account and buy at 5 different branches not pay even once. they cannot just wait for feedback and complaints they need to look at such irregulatities
Helpful (0)
Replies (1)0
Replies (1)
Foschini's replyOfficial
07 Oct 2015, 10:51Hello Marothimadia,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and Forencis department they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and Forencis department they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team
Foschini's reply07 Oct 2015, 10:51
Official
Hello Marothimadia,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and Forencis department they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and Forencis department they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team