Account not updated

Hi<br> <br> I had an account with Foschini that was handed over to DMC, and was settled in May 2014 but it still reflects as owing on your records. I contacted DMC on Wednesday and Foschini customer service, stressing the urgency of this matter cause now I cant find a place to stay and the month is ending next week. DMC then sent all the necessary documents to Foschini, Tanya Coetzee was dealing with my querie and promised me that the matter will be resolved but when I checked today it still reflects that i owe Foschini R365.<br> <br> Tanya Coetzee gave me this reference number : The reference number for this request is 061550A28.<br> Please note that this has to be fixed before end of business day today